FAQ

Here are a few other faqs we get a lot. If you have more questions, ask our support desk!


Do I have to pay for updates?

No! We give constant updates to our software, add new templates and you get it all for FREE! Because CRIS is on the cloud, when we make an update or add new feature, they automatically show up in your account!


Is my data secure?

Yes! Security is our top priority, and we built CRIS from the ground up to ensure that your data is secure.


How long are your contracts?

There are NO long term contracts or commitments. You can use CRIS month to month, and cancel at any time you'd like!


If I have a question about CRIS, is there someone I can talk to?

Yes! We have a first class support team who can answer your questions 24 hours a day, 7 days a week! Just click on the "support" link on the bottom of any of our pages or go to http://cris.cloud/Help


If I cancel my CRIS account, will I lose my data?

As with most "software-as-a-service" platforms, when you cancel your account, your data will become inaccessible, but don't worry, before canceling you have the opportunity to download csv files all or your data.


Do I have to install anything?

No! We created CRIS so you wouldn't have to have a whole I.T. department to run your website! Just login and start clicking.


Can you handle the load?

Yes! Because CRIS is hosted on Microsoft Azure, we have virtually unlimited ability to scale up in real time. Whether you have 100 visitors or 100,000+.


Who owns the data?

You do! Any content is 100% owned by you. CRIS doesn't have permission to use your content. CRIS is just a tool for YOU.


If I don't like CRIS, how do I cancel?

Simply login to your account, click on your account settings and click "cancel my subscription". No need to call, email, or talk to anyone!


Are you related to the CRIS desktop application by another vendor?

We are not related to any other software vendor with similar sounding names. Our CRIS Recruitment Solution is Cloud based recruitment system and is an evolution of SmartAgent. SmartAgent is a desktop recruitment application which was in usage for 16+ years.

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